Terms of Use

Effective Date: June 2026

Welcome to the digital storefront of Elooveqse. This internet platform and all associated electronic channels (collectively designated as the "Site") are fully managed, owned, and operated by Hongkong Goldrock Mining Limited.

These operational directives establish the conditions governing your browsing, account registration, and interaction with our online store. Please note that purchasing our baby and parenting products—including selected items from our Baby Comfort, Nursery Decor, Parent Essentials, and Sell Hot collections—is separately governed by an independent Purchasing Agreement.

By exploring, creating an account on, or shopping through our Site, you explicitly and unconditionally agree to comply with these rules. Should you object to any part of this document, you must discontinue your use of our digital storefront immediately.

1. Accuracy of User Information

Whenever you submit information through our platform, you represent that all personal, billing, shipping, and contact details provided are accurate, complete, and current.

You are responsible for maintaining and updating your account information or order details whenever changes occur to your personal information, delivery address, or communication preferences.

2. Confidentiality and Data Stewardship

Protecting your personal information and maintaining responsible data management practices remain important priorities for Elooveqse.

The methods used to collect, securely store, process, and utilize personal information are comprehensively outlined in our standalone Privacy Policy.

By browsing our product catalog, submitting orders, contacting our support team, or communicating through our digital channels, you acknowledge and consent to our applicable data management practices.

3. Intellectual Property Rights and Permitted Activities

Every element of creative content displayed across the Elooveqse storefront—including without limitation product photography, product descriptions, brand materials, written content, graphics, visual designs, logos, website elements, and system source code—is owned by or legally used by Hongkong Goldrock Mining Limited.

These proprietary assets are protected under applicable copyright, trademark, and intellectual property laws.

We grant you a limited, non-transferable, and revocable permission to access our online store solely for personal shopping, product research, and informational purposes.

Without our prior written authorization, you are strictly prohibited from:

  • Copying, downloading, reproducing, distributing, or commercially exploiting our visual or written materials.
  • Using framing methods, website mirroring, caching systems, or other techniques to duplicate our storefront structure or design.
  • Introducing viruses, malware, malicious code, or other harmful software into our website systems.
  • Using automated tools, web crawlers, scraping software, or data extraction systems to collect product information, pricing data, customer information, or website content.
  • Performing activities that create unreasonable, excessive, or disruptive demands on our website infrastructure or operational resources.

We reserve the right to restrict access, suspend accounts, or block certain users or sources if we reasonably determine that these standards have been violated.

4. Public Submissions and User Reviews

If you choose to submit product reviews, parenting experiences, recommendations, photographs, feedback, or other digital content through our platform, you are responsible for ensuring that such submissions are lawful and that you possess all necessary rights to publish them.

You must not submit content that is:

  • Defamatory, misleading, fraudulent, abusive, or unlawful.
  • In violation of another individual's privacy rights.
  • Infringing upon any third party’s intellectual property rights.

By submitting content through our Site, you grant Elooveqse a worldwide, royalty-free, non-exclusive right to use, reproduce, adapt, publish, distribute, and display such material for purposes related to business operations, customer communication, product promotion, and marketing activities, subject to applicable laws.

5. Third-Party Web Links

To improve your browsing experience, our Site may contain links, references, or integrations connected to third-party websites and external services.

Elooveqse does not control these independent platforms and is not responsible for their content, availability, business practices, security standards, or privacy policies.

Your access to third-party websites is undertaken at your own discretion and remains subject to the applicable terms and policies of those external platforms.

6. Complete Warranty Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ELOOVEQSE PROVIDES THIS E-COMMERCE PLATFORM AND ALL RELATED CONTENT ON AN "AS IS" AND "AS AVAILABLE" BASIS.

WE DISCLAIM ALL WARRANTIES AND REPRESENTATIONS, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, EXCEPT WHERE SUCH DISCLAIMERS ARE PROHIBITED BY LAW.

WE DO NOT GUARANTEE THAT YOUR ACCESS TO OUR PLATFORM WILL ALWAYS BE SECURE, UNINTERRUPTED, ERROR-FREE, OR FREE FROM TECHNICAL ISSUES.

Product information, availability, pricing, descriptions, and images are provided for general informational purposes and may be updated or modified when necessary.

7. Caps on Liability

By interacting with our platform, you acknowledge the risks associated with using an online commerce service.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HONGKONG GOLDROCK MINING LIMITED, ITS OFFICERS, EMPLOYEES, SERVICE PROVIDERS, AND BUSINESS PARTNERS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM:

(a) Website interruptions, technical failures, or service downtime.

(b) The purchase, handling, or use of our baby and parenting products.

(c) Unauthorized access to information or digital systems.

(d) Network failures, communication interruptions, or transmission errors.

Nothing in these Terms shall exclude or limit liability that cannot legally be excluded under applicable law.

8. Defense and Indemnification

You agree to defend, indemnify, and hold harmless Hongkong Goldrock Mining Limited, together with its officers, employees, service providers, and business partners, from any claims, damages, losses, liabilities, penalties, or reasonable legal expenses arising from:

  • Your violation of these Terms.
  • Your unlawful use of the Site.
  • Your misuse of products or services.
  • Your infringement of another person's legal rights.

9. Virtual Agreements and Notifications

By accessing our platform, placing an order, creating an account, or communicating with our customer service team, you authorize electronic communication between yourself and elooveqse.

You agree that electronic notices, confirmations, disclosures, policy updates, and other digital communications may satisfy applicable requirements that communications be provided in writing, where legally permitted.

10. Copyright Infringement Notice Procedures

elooveqse respects intellectual property rights and the ownership of creative works.

If you believe that copyrighted material has been improperly reproduced or displayed on our Site, please provide our administrative or customer support team with:

  • Your physical or authenticated electronic signature.
  • Identification of the copyrighted work claimed to have been infringed.
  • The specific website URL where the disputed content appears.
  • Your contact details, including mailing address, telephone number, and email address.
  • A statement confirming that you believe the disputed use is unauthorized by the copyright owner, its representative, or applicable law.

11. Force Majeure Exemption

Our company shall not be considered in breach of these Terms where performance is prevented, interrupted, or delayed due to circumstances beyond our reasonable control.

Such circumstances may include, without limitation:

  • Natural disasters.
  • Severe weather conditions.
  • Public health emergencies.
  • Labor disruptions.
  • Transportation interruptions.
  • Infrastructure failures.
  • Global supply chain disruptions.

12. Risk of Loss and Transfer of Ownership

To the extent permitted by applicable law, risk of loss relating to purchased products may transfer according to applicable shipping arrangements once products are delivered to the designated carrier.

Ownership rights relating to purchased items shall transfer according to the applicable transaction terms and relevant laws.

13. Governing Law and Legal Disputes

These Terms of Use and all related online retail activities shall be governed and interpreted according to applicable laws governing the operation of Hongkong Goldrock Mining Limited, without regard to conflict-of-law principles.

Any dispute arising from your use of the Elooveqse platform shall be handled through appropriate legal or dispute-resolution procedures available under applicable law.

14. Severability of Provisions

If any provision of these Terms is determined by a competent authority or court to be invalid, unlawful, or unenforceable, that provision shall be limited or removed only to the extent necessary.

All remaining provisions shall continue in full force and effect.

You may not transfer your rights or obligations under these Terms without prior written authorization, while we may assign or delegate our rights and obligations as permitted by law.

15. Entirety of the Contract

These operational stipulations constitute the complete agreement between you and Hongkong Goldrock Mining Limited regarding your use of this website and supersede previous agreements, communications, or understandings relating to the same subject matter.

Separate written agreements or legally applicable policies may govern specific transactions where applicable.

16. Administrative Contact Information

If you have any questions or require clarification regarding these operational terms, please contact our customer support team:

  • Brand Identity: Elooveqse
  • Corporate Entity: Hongkong Goldrock Mining Limited
  • Headquarters Address:
    Room S215, 2/F, The Capital,
    61-65 Chatham Road South,
    Tsim Sha Tsui, Hong Kong
  • Customer Support Email: support@elooveqse.com
  • Direct Help Line: +1 (810) 390-5969